Reputation | Instant Account Access | On-time Delivery
UNPARALLELED CLIENT SERVICE
NewCom associates have been in the "trenches" of cable and telephone
system operations and we understand that unfulfilled commitments by
contractors lose money and hurt reputations and future business. For
that reason, we strive to understand and meet your standards and
requirements by forming a partnership with you. In this way,
you can focus on service delivery and trust that NewCom will meet
its commitments. NewCom has an excellent track record of
successfully managing OSP engineering projects and recommending
network architectures for a given system.
In the field, NewCom field agents provide on-site project
management to oversee construction and monitor faithfulness to
engineering standards. And NewCom will provide turnkey service when
needed.
Internet Access to Your Account
In addition to personal service from your NewCom project manager, you can keep up-to-date on the current status of your account with the NewComTech Linksm client service center. Anyone who has permission in your organization to access or view the site will be able to watch the project unfold in nearly "real time." This is an exclusive service provided by NewCom to give you more control over every aspect of the project. You can interact with your NewCom project managers, make notes and changes to a file, and check on the project anytime.
At your convenience you can --
Track projects by phase Edit, markup and view maps Read and issue special reports Plot at local offices Make requests View correspondence Keep current on billing
NewCom's comprehensive internal project management system
continually reviews and updates the work schedule to assure
on-time delivery.
For more information about the free NewComTech Linksm client service center, click here.